WHY RNOW
A Supplier Built Around Your Operation
Customers choose a supplier for the product, and stay for how the supplier shows up when something goes wrong. Here is what you can expect from RNOW.
More Than Products on a Shelf
Anyone can sell a valve. What sets a supplier apart is what happens around the sale: the verification behind the product, the speed of the response, the planning that keeps you from running short and the willingness to solve the problem in front of you.
Four ideas guide how we work with customers: verified quality, a clear service commitment, solutions that lower total cost and a track record we can show.
Why Customers Work with RNOW
Explore how we approach quality, service, solutions and results.
What We Aim For on Every Order
- Product, matched to your specification
- RightProduct, matched to your specification
- Delivery you can plan around
- On timeDelivery you can plan around
- Documentation that follows the material
- TraceableDocumentation that follows the material
- People who pick up and follow through
- ResponsivePeople who pick up and follow through
What Sets Us Apart
Technical understanding
Our team knows the products, the standards and the applications, so you get advice rather than an order form.
Breadth of supply
One source for pipe, valves, fittings, pumps, tools, electrical and safety products reduces the number of suppliers you manage.
Local presence
Branches and people close to your operation mean faster answers and material that is nearby when you need it.
Documentation you can trust
Material test reports, certificates and traceability records are managed as carefully as the product.
Planning, not just reacting
Inventory programs and forecasting help you avoid emergencies in the first place.
Accountability
You have named contacts who own your account and follow through on commitments.
Frequently Asked Questions
RUN STRONGER WITH RNOW
See how RNOW can support your operation