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RNOW team members and community volunteers

CORPORATE CITIZENSHIP

Doing Business the Right Way

Being a good supplier means more than delivering on time. It means operating ethically, protecting people and the environment, and contributing to the places where our team lives and works.

Responsibility Is Part of How We Work

Customers in energy, infrastructure and industry trust us with materials that go into safety-critical systems. That trust rests on how we behave when nobody is checking: honest records, fair dealing, safe workplaces and careful sourcing.

Our approach to corporate citizenship is organized around three commitments: operating with integrity, reducing our impact and strengthening our communities. The pages below explain each in more detail and show where we are still building.

Our Guiding Commitments

Integrity in every transaction

We keep accurate records, compete fairly and never offer or accept improper payments. Our people are expected to speak up and are protected when they do.

Safe people, safe sites

Health and safety are a condition of doing business. We train our team, investigate incidents and share lessons across locations.

Responsible sourcing

We work with suppliers who share our expectations on quality, labor practices and lawful conduct, and we ask them to confirm those expectations in writing.

Care for the environment

We look for practical ways to cut waste, use energy wisely and help customers meet their own environmental goals with the right products.

An inclusive workplace

We want every colleague to have the tools, respect and opportunity to do their best work, and we treat discrimination and harassment as unacceptable.

Investing locally

We support education, community services and emergency relief in the places where our teams live, through giving and volunteering.

How We Hold Ourselves Accountable

  1. Clear standards

    Define

    Written policies set expectations for conduct, safety, trade compliance and supplier behavior.

  2. Training and awareness

    Teach

    New team members are oriented on our standards, and role-specific training is refreshed regularly.

  3. Monitoring and review

    Check

    We review our practices, audit high-risk areas and check that suppliers meet expectations.

  4. Speaking up

    Listen

    People can raise concerns confidentially, and we investigate every report in good faith.

  5. Improvement

    Improve

    We learn from incidents and feedback, update our policies and share what changed.

Frequently Asked Questions